ATTENTION For delivery 25 miles or further from our shop, there is a $75 minimum.
2116 S. Webb Rd. • Grand Island, Nebraska • 68803

Delivery Policy

Holiday Delivery

To help assure on-time delivery during the busy holiday season, place your order at least one day prior to the following major holidays: Thanksgiving Day, Christmas Day, New Year's Day, Valentine's Day, Easter, Administrative Professionals Week, Mother's Day, Memorial Day, Father's Day, Independence Day and Labor Day.

We are closed on these holidays: New Year's Day, Easter, Mother's Day, Father's Day, Independence Day, Labor Day, Thanksgiving and Christmas.

Same Day Delivery

If you order by 3:00 pm in the recipient's time zone, we can typically deliver the flowers the same day Monday through Friday.  We are only open until noon on Saturdays, so you must order by 11:00 am for Saturday morning delivery. 

Specific Times

We are unable to guarantee delivery at a specific time, but we are normally able to deliver within four hours on orders, except on some holidays. You many request a time frame in the special instruction box when ordering, and we will do our best to accommodate your request.

Delivery Times

Normal delivery times are 9am-5pm, Monday thru Friday, and 9am-12pm on Saturday. During major holidays such as Valentine's Day and Mother's Day we offer extended hours and delivery times, call to verify.

Funeral Homes

These orders are our very highest priority. If you have ordered too late to make the funeral service we will call to let you know quickly so that you can make other arrangements or have something sent to the home of the family. If you do not know the zip code or exact address of the funeral home we will try to look it up for you. We normally contact the funeral home anyway to verify the time of the viewing and make arrangements for the flower delivery. If you have selected a delivery date that is before the actual viewing we will deliver to the viewing per the funeral home instructions.

Banners on Funeral Arrangements

If you wish to add a banner(s) on your arrangement, please indicate what you want on your banner in the special instruction box.  Each banner costs $5 so the banner total will be taken out of the cost of the flowers.

High Schools

High schools do accept deliveries for students and teachers.  There may be exceptions to this on Valentine's Day so please check with us early. Orders to high schools should be placed early because they usually must be received by 2 pm.

PO Boxes

We are unable to deliver flowers to a P.O. Box or an A.P.O. addresses.

If no one is home

Depending on the delivery location, if the recipient is not available at the time of delivery, the delivery person may leave the arangement in a safe place for the recipient to retrieve when they return, such as with a neighbor, or leave a message for the recipient to call to arrange for delivery.

Incorrect Addresses

We are not responsible for deliveries made to incorrect addresses submitted to us by the customer. If such a delivery is made, the customer assumes responsibility for the entire purchase.

Canceling or Changing an Order

Same-day orders are processed immediately, and usually cannot be changed. Due to the urgent nature of florist delivered products we are unable to cancel or change orders already in process at the florist, en route or delivered. Email changes or cancellations are NOT accepted. To cancel or change an order that has not been processed, please call immediately. All changes or cancellations MUST be verbal.

Recipient may be contacted

In some cases, the florist may contact the recipient to ensure s/he will be home to accept the delivery.

Request to leave item at door

The customer assumes all liability for requests to leave arrangements. We do not allow special instructions requesting delivery to a doorstep, porch, or yard.  We highly discourage special instructions requesting delivery to any location where the recipient cannot accept the arrangement themselves. We cannot be held responsible for missing deliveries due to this special request.

Recipient refusal of delivery

If the recipient refuses to accept a delivery, you may be held fully liable for the cost of the gift.

Card Messages

The message that you write in the Card Message field is the message that is sent with the gift. We do not include any billing information with your order.

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